Are the cabins double glazed?
The cabins are double glazed for added comfort and security.
Is bedding provided?
Bedding is provided and beds are made for your arrival.
Is breakfast provided?
Breakfast is not provided, but the kitchen is fully equipped for self catering. Cooked breakfasts can be purchased at the local diner and hotel.
Is electricity included in the price?
Electricity, electric heating, bed linen and wi-fi access are all included in the price. Only an initial supply of wood is provided for the woodburner, but more supplies (very small logs/kindling) can be purchased locally.
Is there a washing machine in the lodge?
There is no washing machine in the lodge but Cromlech Laundry in Dunoon (10 mins) has washers and dryers. Service washes are also available.
Is there a dishwasher in the lodge?
There is not a dishwasher in the lodge.
What T.V. channels are there?
There is multi-channel satellite TV with music channels, a DVD player and iPod dock.
Where are the nearest shops?
The nearest shop is 5 mins away with most basic provisions and is open early until late. There are other shops at Sandbank and in the town of Dunoon, 10 mins.
Can I get a signal on my mobile phone?
There is a good mobile signal on most networks, although EE and Orange signal patchy.
Are dogs allowed in any of the accommodation?
Much as we love dogs, unfortunately we cannot allow them in the lodges. Some people suffer from pet allergies, and we know how difficult it can be to keep dogs off beds and sofas. Dogs also bring in the mud and the wet. We want our guests to experience clean, fresh-smelling facilities, so we hope you will understand that pets cannot be accommodated
Are children allowed?
Unfortunately neither the lodges nor the riverside environment are suitable for children.
Do we have to pay to use the Wi-Fi connection?
Wi-fi access is free of charge.
Are towels or toiletries provided?
Towels and tea towels are provided, and some complimentary toiletries are provided.
When can we arrive and depart?
Your lodge will be available after 4:00 pm on Arrival Day, and you must depart by 10:00 am on Departure Day, but you can request Early Arrival from 2:30 pm or Late Departure to 11:30 am each for a small extra charge
Can I smoke in the lodge, have candles or a barbecue?
No. The lodges are NO SMOKING. The cabins are made of wood so we ask any guests who do smoke to smoke away from the lodges and decking. Barbecues are welcome but again not in the immediate vicinity, or directly on grass. Candles and naked flames are not permitted inside the lodge.
Do we have to clean the accommodation when we leave?
We ask that all accommodation is left clean and tidy, rubbish emptied, dishes put away, cooker & crockery all left clean, much as you found it on your arrival. A housekeeping starter pack is provided including washing up liquid, sponge, cloth, toilet roll and bin bag. Other basic cleaning materials are provided. For a small fee we can do your final clean-up for you.
Can I cook in the lodge?
Each cabin is equipped with a kitchen with 4-ring electric hob, oven, microwave oven, pans, cooking utensils, crockery, cutlery and glassware. There are also several country inns, restaurants, cafes and coffee shops nearby or within a 10 min drive